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FAQs
Instruments
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Customer Support
Instruments
How do I find out the measurements for this instrument?
I’ve read the Care & Handling instructions, but it doesn’t specify the item number that I purchased.
How do I sterilize your products?
What are your instruments made of?
Which instruments contain latex?
Where can I find instructions for use (IFU) on your products?
How do I submit an idea for a new instrument design?
Can I order Corza Ophthalmology instruments directly if I live outside the United States? If not, how can I find a distributor in my country?
Can I request a repair quote before the repair is performed?
Can I search a Storz, Geuder, Rumex, Moria or other manufacturer's item number to find a Corza equivalent?
Can my facility repair, bend or reshape a damaged microsurgical instrument?
Can reusable ophthalmic instruments be cleaned in an ultrasonic cleaner?
How can I confirm tip dimensions, jaw size, gauge, overall length or other measurements before ordering?
How can I obtain country-of-origin or other procurement documentation for a specific instrument?
How can I tell whether a Corza instrument is stainless steel or titanium?
How quickly should a reusable instrument be cleaned after surgery?
How should I inspect a reusable instrument before sterilization or use?
How should delicate reusable instruments be protected during storage and transport?
What can cause staining or corrosion on stainless steel ophthalmic instruments?
What cleaning agents should I use or avoid on reusable ophthalmic instruments?
What should I do before sending an instrument to Corza for repair?
When should a reusable ophthalmic instrument be removed from service?
Where can I find complete ophthalmic procedure sets?
Where can I find current FDA, ISO 13485, and CE documentation for Corza Ophthalmology instruments?
Where can I find product catalogs, literature, videos and care guides?
Where can I find the current reprocessing instructions for Katena and ASICO reusable instruments?
Knives | Are Sharpoint knives reusable?
Knives | Can I get a custom blade configuration not in the standard catalog?
Knives | Does Corza offer training on knife selection and technique?
Knives | What blade materials are used in Corza single-use microsurgical knives?
Knives | What blade widths and angles are available for Sharpoint knives?
What is the country of origin for Corza knives and sutures?
Sutures | What suture materials does Corza offer?
Biologics
What is the shelf life for the Tutoplast® products?
Can the Tutoplast® products be resterilized if expired, opened, and not used or dropped?
Are Tutoplast® products MRI compatible and latex free?
Where does the Tutoplast® patch allograft tissue come from?
Is the Tutoplast® patch allograft product human or animal tissue?
What is the shelf life for the amniotic membrane products?
Can the amniotic membrane be re-sterilized if expired, or opened and not used?
How is the amniotic membrane oriented in the packaging?
Are the amniotic membrane products MRI compatible and latex free?
Where does the amniotic membrane tissue come from?
Is the amniotic membrane product human or animal tissue?
How are the amniotic membrane products stored?
What is the tarSys shelf life?
Is tarSys MRI compatible?
Is tarSys FDA approved?
Lenses
Can the lenses be sold individually?
May these lenses be used for laser applications?
Will a laser damage the lens when used for a therapeutic procedure?
Can I reuse these single-use lenses?
Can I disinfect or re-process the reusable aspheric lenses for use in the OR?
What would happen to the reusable lens if I re-sterilize it?
Do you have a Swan-Jacob lens for the OR?
The reusable lenses feel lighter in weight. Why is that?
Plugs
What are the most common sizes?
How do I determine which size plug is appropriate?
How do I insert a punctum plug?
How do I remove a plug?
Barrons
Are Barron donor punches and Radial Vacuum Trephines reusable?
Does the Barron Radial Vacuum Trephine require an external vacuum source?
How much does the Barron Radial Vacuum Trephine blade advance with each full rotation?
What do the guarded-depth design and alignment circle on the Barron Vacuum Guarded Punch do?
What is the Barron Artificial Anterior Chamber used for?
What is the difference between a Barron standard donor punch, vacuum donor punch and Vacuum Guarded Punch?
What is the purpose of the 16 radial vacuum chambers on the Barron Radial Vacuum Trephine?
What size ranges are available for Barron donor punches and Radial Vacuum Trephines?
What sizes are available for the Barron Vacuum Guarded Punch?
Where can I find Barron product literature and the complete corneal transplant device range?
Which Barron device is used for the donor cornea and which is used for the recipient cornea?
Which procedures can the Barron Artificial Anterior Chamber support?
Blink
Can these instruments be reprocessed?
What is the unit of measurement for Blink single use instruments?
Would it be possible to bundle multiple Blink instruments into one pack?
Vortex
What should a user do if the device fails to power on?
Customer Support
What is the warranty on your products?
How do I report a product complaint or suspected defect?
Is there a cross-reference tool for competitor products?
Who do I contact for clinical/technical support questions?
How can a customer check the status of an existing order?